Return & Refund Policy
Return & Refund Policy
Return & Refund Policy
We want you to have a great experience with KAYYA21.
If you’re not fully satisfied with your purchase, we’re here to assist you.
Return Window
Returns are accepted within 3 days of delivery.
Returns are accepted within 3 days of delivery.
Eligibility Criteria
To qualify for a return:
The item must be unused, unworn, and in its original packaging.
Returns will not be accepted for:
Used or damaged items
Hygiene-sensitive products such as earrings
Items without original packaging
To qualify for a return:
The item must be unused, unworn, and in its original packaging.
Returns will not be accepted for:
Used or damaged items
Hygiene-sensitive products such as earrings
Items without original packaging
Refund Process
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
If you receive a defective, damaged, or incorrect item, we will replace it at no additional cost.
If you receive a defective, damaged, or incorrect item, we will replace it at no additional cost.
How to Initiate a Return
To start a return or raise an issue, please email us at:
To start a return or raise an issue, please email us at:
